With majority of the market yet to be tapped, Telecom sector has huge potential for growth. Driven by technology and quality factors Telecom operators are constantly vying for a bigger market share in a highly competitive market.
Though communication forms the main basis of revenue, data services percentage seems to be on a growth trend with some experts believing that data services revenue will soon be about 90% of the overall revenue.
This growing demand is putting lot of pressure on telecom operators to increase their infrastructure and technology capability to gain a competitive advantage. Added to that there is a larger churn in customer base with regulatory authorities easing the migration. So there is an equal focus on customer retention as there is customer acquisition.
With dwindling Average Revenue per person and currently hovering at about less than Rs.100/- there is an increased focus from Telecom operators in lowering the operational cost and increase productivity.
Vindhya with its decade of experience in this sector understands the potential with mobile internet and big data posing tremendous opportunities for growth. So Vindhya has positioned itself as a technology and knowledge based business process organisation providing services that range from customer acquisition, retention to post sales support positioning itself as an end to end business process solution provider for the telecom sector.
Our key differentiators
Identifying more sales and cross sales opportunities
Domain expertise and experience
Quick Adaptation for your competitive advantage
Complete end to end solution.